All-Access 9/11: Ground Zero Tour, Memorial and Museum, One World Observatory

3,567 Reviews4.88 out of 5 stars Based on 3,567 reviews collected by Cool New York City and TripAdvisor |
Badge of Excellence |Badge of Excellence This experience is highly rated by travelers and has met our top quality standards.
New York City, USA

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5 hours (Approx.)
Mobile Ticket
Instant Confirmation

Overview

This deeply personal tour of Ground Zero begins at the site of what served as a rescue center for victims and place for mementos after the attacks: St. Paul's Chapel. The historic church was miraculously unharmed when the Twin Towers fell.

You'll then walk to the 9/11 Memorial where we'll reflect on the lives lost in the World Trade Center attacks. See "Reflecting Absence," the largest man-made waterfalls on the continent. Your guide will share the meaning behind the memorial, stories from the day, and how New Yorkers came together in the aftermath.

Afterward, visit the 9/11 Museum with your skip-the-line ticket for a self-guided tour of the exhibits and artifacts. Next, walk over to Freedom Tower, and in the lobby, you can watch "Voices," a film about the Twin Towers and Freedom Tower, before riding the SkyPod elevator 1,250 feet up. Visit the tri-level One World Observatory for panoramic views of NYC, immersive LED displays, and the See Forever Theater.

What's Included

  • Views from 150 feet up in the One World Observatory with the highest panoramic views in NYC
  • Self-guided tour of the lobby of Freedom Tower with the film “Voices”
  • Visit to the meaningful sites of Ground Zero
  • Gratuities
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Meeting Location

Meeting point

St. Paul's Chapel, 209 Broadway, New York, NY 10007, USA

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End point

9/11 Memorial Pools, 180 Greenwich St, New York, NY 10007, USA

Start Times

What To Expect

St. Paul's Chapel

The tour begins one block from Ground Zero at a historic church, built in 1766, that miraculously survived the falling debris from the attacks. Your guide will explain how this beautiful church served the community in the wake of the tragedy.
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15 minutes • Admission Ticket Free

9/11 Memorial Pools

Pay your respects to those who lost their lives at the World Trade Center on 9/11. Your guide will share the meaning behind all the symbolic places in the memorial plaza, including the Survivor Tree and “Reflecting Absence,” which is the largest man-made waterfall on the continent.
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15 minutes • Admission Ticket Free

The National 9/11 Memorial & Museum

Skip the line to enter the 9/11 Museum where you’ll take a self-guided tour through the collections of media, memorabilia, historic artifacts, and more.
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2 hours • Admission Ticket Included

One World Observatory

Ride the "SkyPod" elevator up 1,250 feet to see breathtaking views of Manhattan from This 360-degree observation deck. The deck spans three levels and includes the See Forever Theater, immersive LED displays, touch-screen video, and dining.
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1 hour • Admission Ticket Included

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Additional Info

  • Confirmation is instant and will be received at time of booking
  • Wheelchair accessible
  • Infants and small children can ride in a pram or stroller
  • Suitable for all physical fitness levels
  • Tour operates rain or shine. A large portion of this tour is outdoors, so please dress appropriately and be prepared for the weather. The tour may be rescheduled in the event of poor conditions; in the rare case of downpours or unreasonable weather, the tour will be canceled and you will be offered a refund. However, the One World Observatory and 9/11 Museum tickets cannot be rescheduled since they are date/time specific
  • 9/11 Museum policy: You will get a timed entry into the 9/11 Museum. Depending on availability, your ticket may be for immediately after your walking tour conclusion or some time later. The museum reserves the right not to admit you if you are early or late. You cannot re-enter the museum. There is a security checkpoint upon entering the museum. All large bags will need to be left at the coat check. You can bring in food and beverages must consume them in the Atrium level. No flash photography is allowed. No talking on cell phones

Cancellation Policy

You can cancel up to 24 hours in advance of the tour for a full refund.

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Activity code: C-5250P14

Reviews

4.88
3,567 reviews

Average 4.88 out of 5 stars based on 3,567 traveler reviews collected by Cool New York City and partner sites such as Cool Destinations and TripAdvisor

5 stars
3,285
4 stars
188
3 stars
50
2 stars
26
1 star
18

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